SHIPPING POLICIES AND INFORMATION
When you do business with Austin Rare Coins & Bullion, your privacy, safety, and security are always our primary goals. This extends to doing all we can to ensure the best delivery experience for your valuable acquisitions.
We've been in business since 1989 and have shipped over a billion dollars of precious metals and rare coins, so we can assure you that we know the most efficient and effective way to ship high-value packages with no problems and no hassles. For the large majority of acquisitions, the best courier is Federal Express with full insurance and signature required.
ALL ORDERS OVER $200 ARE SHIPPED VIA FEDEX WITH FULL INSURANCE AND SIGNATURE REQUIRED.
- A fee of $40 covers most of these orders, though higher fees are possible for large silver shipments and expedited delivery.
- Call us at 1-800-928-6468 for more information.
ORDERS UNDER $200 ARE SHIPPED VIA THE US POSTAL SERVICE
- A fee of $15 covers these orders.
- Call us at 1-800-928-6468 for more information.
For additional safety and security, we ship to you in packaging that’s as private as possible with our company name abbreviated to only "ARCI." This ensures that there is no obvious indication of the value of the contents.
For the majority of orders, we’ll notify you of shipment via both a phone call and an e-mail with your shipping details.
FEDEX WILL MAKE MULTIPLE DELIVERY ATTEMPTS
FedEx will make three delivery attempts and leave notice when that attempt is unsuccessful. You can wait for the next attempt or reach out to FedEx to schedule an appointment to pick up your delivery if you prefer. On the rare occasion that neither delivery or pick-up are successful, rest assured your shipment will be returned to us and is insured the entire time.
SHIPPING TO PO BOXES POSSIBLE
While increasingly uncommon, sometimes clients prefer high-value orders to be shipped to a PO Box. While it’s becoming more expensive, we can certainly facilitate this request, usually for $40 to $75 (higher for Alaska and Hawaii). Please call us for details and assistance.
ARE YOU SHIPPING PRECIOUS METALS TO US?
We’re also extremely experienced in guiding clients through shipping precious metals and rare coins to us as privately and securely as possible. The US Postal Service is still the best option for such shipments. Our guidance is best given directly on the phone, so please call us at 1-800-928-6468 to get started. Thank you.